Legal
Cookie Policy
Last updated: 1 May 2025
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit, such as whether you are logged in, so you do not have to re-enter details on every page.
2. How we use cookies
Retinote uses cookies for the following purposes:
- Essential cookies: Required for the service to function. These include your authentication session cookie and the cookies used by our payment processor, Stripe. You cannot opt out of these without losing access to the service.
- Analytics cookies: Used by Microsoft Azure Application Insights to monitor application performance, detect errors, and understand aggregate usage patterns. These cookies do not identify you personally.
We do not use advertising or tracking cookies. We do not share cookie data with third-party advertising networks.
3. Cookies we set
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| session | Essential | Maintains your authenticated session after login. | Session / 14 days |
| __stripe_* | Essential | Used by Stripe to process payments securely. | Session |
| appinsights_* | Analytics | Monitors application performance and errors. | Up to 1 year |
4. Third-party cookies
Stripe may set cookies when you interact with the payment flow. These are governed by Stripe's Privacy Policy.
Azure Application Insights cookies are governed by Microsoft's Privacy Statement.
5. Managing cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in or using Retinote.
For instructions on managing cookies in your browser, visit aboutcookies.org.
6. Changes to this policy
We may update this policy as we introduce new features or third-party services. The date at the top reflects when it was last updated.
7. Contact
Questions about our use of cookies? Email support@retinote.com.au.